Track Slack Thread Resolution Times Automatically
Monitor every Slack thread from first message to resolution. Track response times, spot bottlenecks, and generate team performance reports — all without leaving your browser.
Start Tracking — $19/moCancel anytime. No credit card required to connect Slack.
Simple Pricing
- ✓Unlimited Slack channels monitored
- ✓Real-time thread tracking via webhooks
- ✓Custom resolution criteria (emoji, keywords)
- ✓Team performance dashboards
- ✓CSV & PDF report exports
- ✓Email digest summaries
FAQ
How does thread resolution detection work?
You configure resolution criteria per channel — such as a specific emoji reaction (e.g. ✅), a keyword like "resolved", or a bot message. When the criteria is met, the thread is marked resolved and the timeline is recorded.
Does it require admin access to my Slack workspace?
No. The Slack OAuth integration only requests the minimum scopes needed to read messages in channels you explicitly authorize. A workspace admin must approve the app once, then any member can use it.
Can I export reports for stakeholders?
Yes. All dashboards can be exported as CSV or PDF. You can also schedule automated email digests — daily, weekly, or monthly — sent directly to your team leads or executives.